KYC documents casinos ask for are usually a government photo ID, a recent proof of address and proof that your payment method is yours, sometimes with a selfie holding your ID. Offshore casinos normally check them before your first withdrawal. Here is what each of our partners publishes or is reported to require, and how to get through it quickly.
Published terms (reported): Decode advertises a $111 free chip and crypto bonuses on its own site; deposit-bonus codes and terms vary. Eligible games: Mainly slots; check each code.
Who runs it: License not shown on its site; third parties report Curaçao. Regulator notes: Third parties report it refuses players in MD, NJ, NY and WA.
21+ (18+ where allowed). New players. Min deposit $25 (reported). Wagering Varies by code (25x–35x reported). Max cashout: Varies by code. Withdrawal cap $2,500 / week (reported). Terms source: reported. Terms apply. Offer checked October 28, 2026.
Published terms (casino terms): Silver Oak advertises a 100% match on each of its first ten deposits (up to $10,000 in total) with codes SILVEROAK1–10. Eligible games: Slots, keno, scratch cards (table games at 60x; many games excluded).
Who runs it: Primrose Media Limited, licensed in Anjouan (its terms). Regulator notes: Named in a Michigan Gaming Control Board cease-and-desist release, April 9, 2025.
21+ (18+ where allowed). New players. Min deposit $30. Wagering 30x on the offer page; 40x in the terms. Max cashout: None stated. Withdrawal cap From $2,500 / week. Terms source: casino terms. Terms apply. Offer checked October 28, 2026.
Published terms (reported): Third-party reviews report a 200% match with code WELCOME200; the casino site could not be checked directly. Eligible games: Slots (reported).
Who runs it: License not shown; third parties report Costa Rica or none. Regulator notes: Named in a Michigan Gaming Control Board cease-and-desist release, April 9, 2025.
21+ (18+ where allowed). New players. Min deposit $30 (reported). Wagering 30x deposit + bonus (reported). Max cashout: $1,000 (reported). Withdrawal cap $2,500 / week (reported). Terms source: reported. Terms apply. Offer checked October 28, 2026.
Read before you play: These casinos are offshore operators. They are not licensed or regulated by any US state, and state consumer protections do not apply. Check the law in your state before you play. Terms marked “reported” come from third-party reviews because the casino’s own terms could not be checked; the terms shown at sign-up apply. Gambling problem? Call or text 1-800-MY-RESET.
Core documents
Photo ID, proof of address, payment proof
Selfie with ID
Silver Oak (own terms); Decode, Planet 7 (third-party)
Proof of address age
Within 3 months at Silver Oak
Reported review time
0–3 days (third-party)
When it's required
Before withdrawal (published or reported)
What KYC documents casinos ask for, and why
KYC stands for know your customer. It is the check a casino runs to confirm you are who you say you are, that you're old enough, and that the money you deposit is yours. Our KYC glossary entry gives the short definition; this page covers the documents themselves.
Casinos ask for documents mainly at the point of withdrawal, because that is when money leaves their hands. A mismatch between your account details and your documents is the single most common reason a payout stalls, so verification is really part of casino banking: get it right and the cashout moves; get it wrong and it waits.
The age bar varies. Silver Oak's terms set 21, or a higher local age, while SlotoCash's terms say 18+. Gambling ages in the US are set by state law, and our page on the gambling age by state lists them. A casino's lower minimum doesn't change your state's rule.
The casino KYC documents checklist
Across our partners' published terms and third-party reports, the requests fall into the same handful of categories. Prepare all of them before you need them.
Standard KYC documents and what each proves
Document
What it proves
Typical examples
What to check before sending
Government photo ID
Identity and age
Passport, driver's license, state ID card
Not expired; all four corners visible; name matches your account
Proof of address
Where you live
Utility bill, bank statement
Dated within the casino's window (3 months at Silver Oak)
Payment proof
The card or wallet is yours
Front and back of a card, card verification form
Name visible; ask support how much of the number to show
Selfie with ID
You are the person on the ID
Photo of you holding your ID
Face and ID both readable, no filters
Source of funds
Where large deposits come from
Pay stubs, bank statements
Only if asked; send exactly what is requested
Your account profile must match these documents exactly. SlotoCash's support page says your profile must match your bank details for card deposits, so fix any typo in your name or address before you send anything.
KYC documents at our partner casinos compared
Two partners publish their KYC rules on their own sites. For the rest, the details come from third-party reviews, so treat them as reported and check the casino's current terms.
Partner KYC requirements, published and reported
Casino
Documents
Reported review time
Source type
SlotoCash
Photo ID and a recent utility bill, once, before any payout; may ask for source of funds or payment proof
Not published
Casino's own site (LCB adds a selfie with ID)
Decode
Passport or driver's license, proof of address, payment ownership, selfie with ID
0–2 days
Third-party
Silver Oak
Government photo ID, front and back of cards used in the last 3 months, selfie with ID, utility bill within 3 months
Not published
Casino's own terms
Planet 7
ID card, passport or driver's license, proof of address, selfie with ID, card verification form if applicable
0–3 days
Third-party
Royal Ace
Document list not published
0–3 days
Third-party
Slot Madness
Document list not published
0–3 days
Third-party
Silver Oak's terms (opens in a new tab) are the strictest in writing: withdrawals are blocked until verification is complete, and every card used in the past three months must be photographed front and back. SlotoCash's support page (opens in a new tab) describes a one-time check sent to its Security Department, which is lighter on paper, though its terms let it ask for source-of-funds proof.
For Decode, Planet 7, Royal Ace and Slot Madness, reviewers list dedicated documents email addresses on each casino's own domain. Use the address shown inside your casino account rather than one copied from elsewhere.
Card photos and payment proof: sending them safely
Being asked to photograph your bank card feels intrusive, and it is the request players question most. Casinos use it to confirm that the card used to deposit belongs to the account holder, which protects against stolen cards and later chargebacks.
Before you send a card image, ask support exactly which details it needs to see, and whether you may cover the middle digits and the security code on the back. Get the answer in writing. Never send a PIN, and never type a full card number into an email.
If you deposited only in crypto, the payment proof request may not apply, but identity and address checks still do. Our guide on why casinos ask for documents explains the reasoning behind each request.
Source of funds and enhanced checks
A source-of-funds request asks where your gambling money comes from. It is less common than an ID check and usually follows large or frequent deposits or a large win. SlotoCash's terms (clause 27) allow it to ask for source-of-funds and payment-method proof, and Silver Oak's terms tie some withdrawal rules to the size of your balance compared with deposits.
If you are asked, send exactly what is requested, such as a recent pay stub or bank statement, and black out account numbers the casino doesn't need. Ask in writing what will satisfy the request so you don't send documents twice. Our page on source of funds checks explains what casinos look for.
Do crypto casinos skip KYC documents?
Not at our partners. Every partner verifies before paying out, whatever method you deposited with. Reviewers report that Decode may ask crypto depositors for photo ID, and SlotoCash's one-time check applies before any payout, Bitcoin included.
Casinos advertised as no-KYC still keep the right to ask for documents in their terms, usually when you withdraw. Our no-KYC casinos page explains what that label means in practice, and our guide to Bitcoin casino banking covers crypto deposits and withdrawals.
How to submit casino KYC documents, step by step
Check your account profile. Make sure your full legal name, date of birth and address match your ID and bills exactly.
Read the casino's verification rules in its terms or help pages, noting the address-proof age limit and whether a selfie is required.
Photograph each document in good light on a dark, plain surface, with all four corners visible and no glare.
Take the selfie holding your ID next to your face, with both clearly readable.
Upload through the cashier or send to the documents address shown inside your account, never one from an email you didn't expect.
Ask live chat to confirm receipt and give a review time in writing.
Keep copies and a log of what you sent and when, in case the casino asks again.
Our full account verification guide covers the same process with troubleshooting for each document type.
Why casino KYC documents get rejected
Rejections are a recurring complaint. Trustpilot reviewers describe repeated document rejection at Decode, and LCB members report lengthy verification at SlotoCash. These are individual reports, not proof of policy, but they show where things go wrong.
Out-of-date proof of address. A bill older than the casino's limit, such as three months at Silver Oak, will be refused.
Cropped or blurry images. Missing corners or glare over the name or date are the most common technical failures.
Name or address mismatch. A nickname, missing middle name or old address in your profile triggers a rejection.
Wrong card shown. Silver Oak asks for every card used in the past three months, not just the latest.
Expired ID. Check the date on your license before you photograph it.
If a document is rejected, ask exactly why before resending. A specific reason saves days. If verification drags on, our page on pending withdrawals covers how to escalate.
Protecting your documents from phishing and misuse
KYC files are exactly what identity thieves want. Fake support emails and copycat sites ask for ID and card images, so treat any unexpected request with suspicion. Upload only after logging in to the casino directly, and see our phishing scams guide.
Offshore casinos aren't overseen by a US state regulator, so no state agency checks how they store your documents. Send only what is asked, cover numbers you are allowed to cover, and turn on any account security the casino offers. Our casino account security guide lists the basics.
Never use someone else's documents, false details or a second account to get past verification. It breaches every partner's terms, can void winnings and close the account.
KYC documents, US law and offshore casinos
Only seven states license real-money online casinos: New Jersey, Pennsylvania, Michigan, West Virginia, Delaware, Connecticut and Rhode Island. A licensed casino there runs its checks under its state regulator's rules, and that regulator is where you complain. Our list of states with legal online casinos has the details.
Our partners are offshore and not licensed by any US state. Silver Oak publishes a license from Anjouan through Primrose Media Limited; for the others, the license isn't shown on their own sites and reviewers report different things. The Michigan Gaming Control Board named Silver Oak and Planet 7 as illegal offshore operators in its April 9, 2025 release (opens in a new tab). Whether playing is lawful for you depends on your state's law; see our offshore vs state-licensed casinos guide.
Partner casinos with published or reported KYC rules
These three partners have the most detailed published or reported KYC requirements, which makes it easier to prepare before your first cashout. They are offshore casinos, not licensed or regulated by any US state, so check your state's law first. We earn a commission if you sign up, and the order is commercial. Offers are for new players, 21+ (18+ where allowed), and terms apply.
Decode Casino: $5,000 Welcome Bonus + 50 Free Spins, via our link (new players, 21+ or 18+ where allowed, terms apply). Its own site shows a ‘$111 Free Chip + Crypto Bonus’ headline without readable terms; third-party reviews report codes such as DECODE111 (111% up to $1,111, 25x bonus plus deposit, $25 minimum deposit). Codes change, and reviewers report that it refuses players from Maryland, New Jersey, New York and Washington. Reported KYC: passport or driver's license, proof of address, payment proof and a selfie, reviewed in 0–2 days. See Decode verification.
Silver Oak Casino: $2,500 Welcome Bonus + 50 Free Spins, via our link (new players, 21+ or 18+ where allowed, terms apply). Its own site advertises a different package (100% on each of the first ten deposits, codes SILVEROAK1 to SILVEROAK10), with wagering given as 30x on the offer page but 40x in its terms (60x for blackjack and video poker), ‘no max withdrawal’ and deposits from $30. Check the terms shown at sign-up. Its own terms require photo ID, card photos, a selfie and a utility bill within 3 months, and block withdrawals until KYC is complete.
Planet 7 Casino: $2,750 Welcome Bonus + 45 Free Spins, via our link (new players, 21+ or 18+ where allowed, terms apply). Third-party reviews report a WELCOME200 code (200%) with 30x (bonus plus deposit) wagering on slots, a $1,000 max cashout and card deposits from $30, and say Banana Jones and Fish Catch can't be played with coupon funds. These are reviewers' figures, so the terms shown at sign-up apply. Reported KYC: ID, proof of address, a selfie and a card form if applicable, reviewed in 0–3 days. See Planet 7 verification.
Ad21+ (18+ where allowed). Ranked by us in a commercial order; we earn commission from these links. Advertiser disclosure
These casinos are offshore and not licensed by any US state; check your state's law. 21+ (18+ where allowed), terms apply.
Published terms (reported): Decode advertises a $111 free chip and crypto bonuses on its own site; deposit-bonus codes and terms vary. Eligible games: Mainly slots; check each code.
Who runs it: License not shown on its site; third parties report Curaçao. Regulator notes: Third parties report it refuses players in MD, NJ, NY and WA.
21+ (18+ where allowed). New players. Min deposit $25 (reported). Wagering Varies by code (25x–35x reported). Max cashout: Varies by code. Withdrawal cap $2,500 / week (reported). Terms source: reported. Terms apply. Offer checked October 28, 2026.
Silver Oak Casino#4 on our listBonus on 10 deposits
Published terms (casino terms): Silver Oak advertises a 100% match on each of its first ten deposits (up to $10,000 in total) with codes SILVEROAK1–10. Eligible games: Slots, keno, scratch cards (table games at 60x; many games excluded).
Who runs it: Primrose Media Limited, licensed in Anjouan (its terms). Regulator notes: Named in a Michigan Gaming Control Board cease-and-desist release, April 9, 2025.
21+ (18+ where allowed). New players. Min deposit $30. Wagering 30x on the offer page; 40x in the terms. Max cashout: None stated. Withdrawal cap From $2,500 / week. Terms source: casino terms. Terms apply. Offer checked October 28, 2026.
Planet 7 Casino#5 on our listRealTime Gaming slots
Published terms (reported): Third-party reviews report a 200% match with code WELCOME200; the casino site could not be checked directly. Eligible games: Slots (reported).
Who runs it: License not shown; third parties report Costa Rica or none. Regulator notes: Named in a Michigan Gaming Control Board cease-and-desist release, April 9, 2025.
21+ (18+ where allowed). New players. Min deposit $30 (reported). Wagering 30x deposit + bonus (reported). Max cashout: $1,000 (reported). Withdrawal cap $2,500 / week (reported). Terms source: reported. Terms apply. Offer checked October 28, 2026.
These casinos are offshore operators. They are not licensed or regulated by any US state, and state consumer protections do not apply. Check the law in your state before you play. Terms marked “reported” come from third-party reviews; the terms shown at sign-up apply.
21+ (18+ where allowed). Every casino game has a built-in house edge, so over time you should expect to lose what you stake. Set a budget before you play and stop when it’s gone: responsible gambling tools and free help. Gambling problem? Call or text 1-800-MY-RESET (1-800-697-3738).
Frequently asked questions
What KYC documents do online casinos ask for?
Usually a government photo ID, a recent proof of address and proof that your payment method is yours. Many also want a selfie holding your ID. Silver Oak's terms list photo ID, front and back of every card used in the last three months, a selfie and a utility bill within three months. Large deposits can trigger a source-of-funds request. See our verification guide and what KYC means.
Do I need ID to play at an online casino?
You can usually sign up and deposit without sending ID, but you will need it to withdraw. Every partner verifies before paying out: SlotoCash requires a one-time check before any payout, and Silver Oak blocks withdrawals until verification is complete. Sending documents early avoids a held cashout later. Our answer to do I need ID to play covers it, along with the document checklist.
How long does KYC document review take at offshore casinos?
Reported times are short once documents are accepted. Reviewers report 0–2 days at Decode and 0–3 days at Planet 7, Royal Ace and Slot Madness; SlotoCash and Silver Oak don't publish a figure. Rejections reset the clock, so clear photos and matching details matter more than speed. If a payout is held for verification, our pending withdrawals page explains what to do next.
Why does a casino want a photo of my credit card?
To confirm that the card used to deposit belongs to you. This protects against stolen cards and later chargebacks. Silver Oak's terms ask for the front and back of every card used in the last three months. Ask support which details must be visible and whether you may cover the middle digits and the security code. Never send a PIN. Read why casinos ask for documents and our chargeback guide.
Does a Bitcoin deposit let me skip KYC documents?
Not at our partners. Bitcoin deposits don't remove identity checks, which happen before withdrawal whatever method you used. Reviewers report that Decode may ask crypto depositors for photo ID, and SlotoCash's one-time check applies before any payout. Using false details or another person's documents breaches the terms and can void winnings. See our no-KYC casinos explainer and Bitcoin banking page.
What counts as proof of address for a casino?
Usually a utility bill or bank statement in your name showing your current address. It must be recent: Silver Oak's terms require one dated within three months, and SlotoCash asks for a recent utility bill. The name and address must match your casino profile exactly, so update your account first if you've moved. Our verification guide has photo tips, and the KYC glossary entry defines the term.
Is it safe to upload KYC documents to an offshore casino?
It carries more risk than sending it to a state-licensed casino, because no US state regulator oversees how offshore casinos store your data. Reduce the risk by uploading only after logging in directly, sending only what is asked, covering card digits you're allowed to cover, and ignoring unexpected emails asking for documents. Our phishing guide and account security guide explain how.
What is a source of funds check at a casino?
It is a request to show where your gambling money comes from, usually after large deposits or a big win. SlotoCash's terms allow it to ask for source-of-funds and payment-method proof. Typical evidence is a recent pay stub or bank statement. Send exactly what is asked and ask in writing what will satisfy the request. Our source of funds guide and the glossary entry explain more.
What KYC documents does Miami Club Casino ask for?
Miami Club's Terms of Use (section 3.9) require proof of identity for all withdrawals, regardless of amount, and allow it to ask for proof of address and source of funds or wealth. Its FAQ says your account must be verified before a withdrawal, and that a first withdrawal needs a prior deposit with that method. A third-party review adds a selfie with ID and payment proof. On eligibility, the same terms (v2.1, September 28, 2026, section 1.6) list the United States as a prohibited jurisdiction, while the site owner's affiliate program confirms US players are accepted, so confirm at sign-up. See Miami Club verification.
What documents does SlotoCash need before a withdrawal?
SlotoCash's support page asks for a photo ID and a recent utility bill, sent once to its Security Department before any payout, Bitcoin included. A third-party review also mentions a selfie with ID. For card deposits, your profile must match your bank details, and its terms (clause 27) let it request source-of-funds and payment-method proof. SlotoCash doesn't publish a review time, and LCB members report lengthy checks, so send documents early. SlotoCash is offshore and was named in Michigan's October 8, 2026 release. See SlotoCash verification and the SlotoCash review.
What should I do if a casino keeps rejecting my KYC documents?
Ask support, in writing, exactly which document failed and why before you send anything again. Most rejections come down to fixable issues: a proof of address older than the limit, a cropped or glared photo, an expired ID, or a profile name or address that doesn't match. Repeated rejection is a reported complaint at Decode on Trustpilot. Keep a log of every upload, date and reply. If the process stalls for weeks with no clear reason, escalate through the casino's complaints route and then independent mediators. See our guides to casino withdrawal delays and filing a casino complaint.
Does Silver Oak Casino require a selfie for verification?
Yes, Silver Oak's own terms require a selfie holding your ID, along with government photo ID, the front and back of every card used in the last three months and a utility bill dated within three months. Withdrawals are blocked until verification is complete, and the terms set a minimum age of 21 or a higher local age. Silver Oak doesn't publish a review time, and its terms separately allow a 7–10 business day withdrawal review. It's the only partner to publish its license (Primrose Media Limited, Anjouan). See Silver Oak verification and the Silver Oak review.
When should I send KYC documents to an online casino?
Soon after you sign up, and before your first real withdrawal. Casinos mainly check documents at cashout, so a player who waits until after a win often finds the payout held while a bill or card photo is found and reviewed. Reviewers report 0–3 day reviews at several partners once documents are accepted, but a rejection resets the clock. Making a small first deposit and verifying straight away means later cashouts go straight to the pending queue. Have a current utility bill ready, since Silver Oak accepts only one dated within three months. See how to withdraw from an online casino and our first deposit checklist.
What if the address on my ID doesn't match my utility bill?
Contact the casino's support before you upload, because a mismatch is one of the most common reasons KYC fails. Explain the difference, then ask in writing whether an ID showing an old address is acceptable and which document the casino treats as your address record. Update your casino profile to your current address first, since SlotoCash's support page says your profile must match your bank details for card deposits. Use a recent bill in your own name, dated within the casino's window. See why casinos ask for documents and do I need ID to play.
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