What is KYC at a casino?

KYC, or know your customer, is the identity check a casino runs before it pays you. It confirms your name, age and address and that the payment methods you use are yours. Offshore casinos usually run it before the first withdrawal, while state-licensed sites check at sign-up. Expect to send a photo ID and proof of address. Our verification guide explains the process in order.

Reported review times at our partner casinos run from 0 to 3 days once documents are accepted. Third-party reviewers report 0 to 2 days at Decode and 0 to 3 days at Planet 7, Royal Ace and Slot Madness. Rejected uploads restart the clock, so send clear, current documents the first time. If it drags on, our answer on pending withdrawals covers what to ask support.

You can often deposit and play at an offshore casino before verifying, but you can’t withdraw. SlotoCash’s support page describes a one-time check before any payout, and Silver Oak’s terms block withdrawals until KYC is complete. That means unverified winnings sit in your account until you send documents. Verify early. See do I need ID to play for more.

A selfie holding your ID shows that the person using the account is the person on the document. Silver Oak’s terms list it, and third-party reviewers report it at Decode and Planet 7. Make sure your face and every detail on the ID are readable, with no glare. For the reasons behind each request, read why casinos ask for documents.

A rejected check usually means the casino holds your withdrawal until you send acceptable documents. Ask support exactly which document failed and why, then resend a clear, current version that matches your account details. Repeated rejections are a reported complaint theme at some offshore casinos, and there is no state regulator to escalate to. Our casino complaint guide lists your remaining options.

No, they’re related but different. KYC confirms who you are; a source of funds check asks where the money you deposited came from. Casinos may add the second check for large deposits or withdrawals, and SlotoCash’s terms say it may ask for source of funds or payment method proof. Our source of funds entry explains what that involves.

Yes, Miami Club's Terms of Use (clause 3.9) say it requires proof of identity for all withdrawals, regardless of amount. The same terms let it ask for proof of address and source of funds or wealth, and its FAQ says the account must be verified first and the first withdrawal needs an earlier deposit with that method. Its section 1.6 also lists the United States as prohibited, though the site owner's affiliate program confirms US players are accepted, so confirm at sign-up. See the Miami Club review and withdrawal guide.

No, paying in crypto doesn't reliably skip KYC at an offshore casino. Third-party reviewers report that Decode, which takes Bitcoin, Litecoin, Bitcoin Cash and Ethereum, may still ask crypto depositors for photo ID, and its listed checks include proof of address, payment ownership and a selfie with ID. Crypto can speed up the payout once you're verified, but the identity step usually still sits in front of your first withdrawal. Compare options on our no-KYC casinos page and read is Bitcoin safe for casinos.

No, a card in another person's name is one of the quickest ways to fail KYC. SlotoCash's support page says your profile must match the bank details on card deposits, and Silver Oak's terms ask for images of the front and back of cards you've used in the last three months. If a spouse or parent's card was used, the casino can hold the payout or close the account. Deposit only with methods in your own name; see our Visa casino banking page and card declines guide.

Pennsylvania's state-licensed online casinos verify identity and location before you play, because state law requires it rather than leaving it to the casino. The Pennsylvania Gaming Control Board listed 12 certificate holders and 25 authorized sites as of February 13, 2026. If a check stalls there, you can take it to the board. Offshore casinos aren't licensed by Pennsylvania and run KYC under their own terms, usually before the first payout. Read our Pennsylvania online casino guide and the player protections comparison.

Send them only to the upload page or email address the casino publishes on its own site. Third-party listings report dedicated document addresses such as documents@planet7casino.com, documents@decode.casino, documents@royalacecasino.com and documents@slotmadness.com, while SlotoCash routes documents to its Security Department. Check the address on the casino's own support page before sending, and never use one given in an unsolicited email or chat. Our phishing scams guide and Royal Ace review cover the warning signs.

Not necessarily: KYC confirms who you are, and whether an offshore casino files tax forms isn't published. Your tax position doesn't depend on it, because gambling winnings are taxable federal income either way. For payments made in 2026, Form W-2G generally applies to slot, keno and bingo wins of $2,000 or more, and from tax year 2026 the loss deduction is reported to be capped at 90% of losses; check IRS guidance. See do offshore casinos report to the IRS and our gambling taxes page.

Partly: you can often send ID and proof of address early, but card or payment proof only works after you've used that method. Silver Oak's terms ask for cards used in the last three months, and Miami Club's FAQ says the first withdrawal needs an earlier deposit with the same method. SlotoCash describes a one-time check before any payout. Sending documents soon after your first deposit lets the review run while you play. Our first deposit checklist and Silver Oak review set out the order.