Who owns Royal Ace Casino depends on which reviewer you read, because no operator from the casino’s own site is on record. Two review sites name Ace Revenue Group, one names Emoney Processing Ltd with Crystal Palace Group as marketer, and another names Primrose Media Limited. One reports the brand was sold at least twice. Here is the full picture for US players.
No operator or license from Royal Ace’s own site is on record; every owner name is third-party.
Ace Revenue Group is the most common name; Emoney Processing Ltd and Primrose Media are also reported.
One reviewer says the brand was sold to Virtual Casino Group, then sold again, and moved from Costa Rica to Eastern Europe.
Royal Ace is not named in the Michigan releases that named its sister brands.
No US state licenses Royal Ace, so no state regulator handles complaints about it.
Operator on own site
Not shown
Most reported owner
Ace Revenue Group (third-party)
Other reported names
Emoney Processing Ltd; Primrose Media
Reported license
Costa Rica or none (third-party)
Launched
2009 (third-party)
Michigan action
None in the three releases
Who owns Royal Ace Casino: four names, no confirmation
There is no confirmed owner of Royal Ace Casino. No operator or license text from its own site is on record as of October 28, 2026, so every name below comes from third-party reviewers, and they don’t agree.
Ace Revenue Group is named most often: by LatestCasinoBonuses, CasinoListings and a US casino review site. AskGamblers (opens in a new tab) names Emoney Processing Ltd, marketed by Crystal Palace Group. Casino Guru (opens in a new tab) names Primrose Media Limited, the company Silver Oak’s own terms name. Our Royal Ace review covers the casino beyond ownership.
Who owns Royal Ace Casino, by source
Source
Operator named
Source type
Royal Ace’s own site
Not shown
Casino’s own site (not on record)
LatestCasinoBonuses
Ace Revenue Group; sold to Virtual Casino Group, later sold again
Third-party
CasinoListings
Ace Revenue Group
Third-party
US casino review site
Ace Revenue Group
Third-party
AskGamblers
Emoney Processing Ltd; marketed by Crystal Palace Group
Third-party
Casino Guru
Primrose Media Limited
Third-party
Royal Ace ownership history: from Costa Rica to Eastern Europe
Royal Ace has been around since 2009, according to AskGamblers, Casino Guru and LatestCasinoBonuses. An unofficial mirror site gives 2008, but mirror sites aren’t a reliable source, as our guide to casino mirror sites explains.
The LatestCasinoBonuses Royal Ace page (opens in a new tab) gives the only ownership story. It says Royal Ace started under Ace Revenue Group, was sold to Virtual Casino Group, was later sold again, and that operations moved from Costa Rica to Eastern Europe. No buyer, date or price is given, and no other source confirms it.
Royal Ace timeline as reported
When
Event
Source type
2009
Launch (three review sites agree)
Third-party
Date not given
Ace Revenue Group era; Costa Rica base
Third-party
Date not given
Sold to Virtual Casino Group
Third-party
Date not given
Sold again; operations move to Eastern Europe
Third-party
October 25, 2023
CasinoListings page updated, listing it as blacklisted
Third-party
A history of sales helps explain why reviewers name different companies: each may have recorded whoever ran the brand when they wrote. It also means the company holding your balance today may not be the one a review names.
Royal Ace license claims
AskGamblers lists a Costa Rica gambling license with no number. Casino Guru and LatestCasinoBonuses both list no license. No license number appears anywhere on record.
A Costa Rica claim with no number gives you nothing to look up and no complaint route. Our explainer on the Costa Rica casino license covers why. In short, Royal Ace has no license you can check on a register, and it certainly has no US one.
Royal Ace sister casinos
Whichever owner is right, reviewers consistently put Royal Ace in the same family as Planet 7, Slot Madness and Silver Oak. A player forum thread treats all four as one support operation. LatestCasinoBonuses also lists Ace Revenue Group as the owner of Planet 7 and Slot Madness.
The family resemblance shows in the numbers. Royal Ace, Planet 7 and Slot Madness all run RealTime Gaming software with a reported $2,500 weekly withdrawal cap, and reviewers list 356 slots at Royal Ace. Our Royal Ace vs Slot Madness comparison sets two of them side by side.
Royal Ace and Michigan’s cease-and-desist releases
Royal Ace does not appear in the three Michigan Gaming Control Board releases that named its sister brands: April 9, 2025 (Silver Oak and Planet 7), August 14, 2025 (Slot Madness and Miami Club) and October 8, 2026 (SlotoCash).
That isn’t an approval. Michigan treats any unlicensed online casino as illegal there, whether or not it has received a letter yet, and Royal Ace holds no Michigan license. Our Michigan online casinos page and our page on cease-and-desist letters explain how these actions work.
What reviewers report about Royal Ace under its current owner
LatestCasinoBonuses: a warning for poor support and slow payment, with a rating of 0.5 out of 5 and payouts “usually issued after a month+”.
AskGamblers: shows it as terminated on its site, lists 378 complaints with 345 resolved, and says players may see slower payouts but will be paid.
Casino Guru: a Safety Index of 6.6, with complaints including delayed withdrawals of $1,250 and $1,200.
CasinoListings: blacklisted and rated “Terrible”, alleging stalled payments (unverified).
Casino Guru also says Royal Ace doesn’t accept players from Ohio and lists no responsible gambling tools. Reported withdrawal caps are $2,500 a week and $5,000 a month. For methods and times, see our Royal Ace withdrawals page.
Royal Ace ownership compared with its sister casinos
Royal Ace is easier to judge when you set it beside the brands reviewers group it with. The table shows who each source names as operator and what license is claimed. Only one of the four, Silver Oak, prints an operator and license on its own site.
Who owns Royal Ace and its sister casinos, by source
Casino
Operator named by reviewers
License claimed
Michigan release
Royal Ace
Ace Revenue Group (LCB, CasinoListings); Emoney Processing Ltd (AskGamblers); Primrose Media (Casino Guru)
Costa Rica, no number (AskGamblers); none (Casino Guru, LCB)
Not named
Planet 7
Ace Revenue Group (LCB); BTK Ltd Casinos (AskGamblers)
Costa Rica, no number (AskGamblers); none (Casino Guru)
April 9, 2025
Slot Madness
Ace Revenue Group (LCB); EH Gaming Ventures Inc (AskGamblers); Primrose Media (Casino Guru)
Costa Rica (AskGamblers); Anjouan (one reviewer); none (Casino Guru)
August 14, 2025
Silver Oak
Primrose Media Limited (casino’s own terms)
Anjouan (casino’s own terms)
April 9, 2025
Two patterns stand out. Ace Revenue Group is the one name LatestCasinoBonuses gives across Royal Ace, Planet 7 and Slot Madness, and Primrose Media is the one name confirmed by a casino itself, at Silver Oak. If Casino Guru is right that Primrose also runs Royal Ace, then Silver Oak’s Anjouan license would be the nearest thing to a checkable record, but Royal Ace doesn’t say so. Our Anjouan license explainer covers what that license does and doesn’t offer.
How to check Royal Ace’s operator before depositing
Go to the casino’s domain directly, not through an unofficial mirror site.
Search the terms for a company name and registration number; if you find one, note it and the date.
Compare that name with the reviewers listed above; a match with a recent review is a good sign.
Ask live chat, in writing, which company holds your account and which law applies.
Check whether your state regulator has named the brand.
Decide your deposit with the $2,500 weekly cap in mind.
Is Royal Ace Casino legal in the US?
No US state licenses Royal Ace. Real-money online casinos are licensed only in New Jersey, Pennsylvania, Michigan, West Virginia, Delaware, Connecticut and Rhode Island, and Royal Ace isn’t among their approved operators.
Royal Ace and its reported sister casinos via our links
Because this page is about Royal Ace’s owner, the offers below are Royal Ace and two casinos reviewers place in the same group. All three are offshore casinos, not licensed by any US state; check your state’s law before you play. We earn a commission when you join through our links, and partners appear in a commercial order. Gambling costs money and the house edge applies to every bet.
Royal Ace Casino: $2,500 Welcome Bonus + 35 Free Spins, via our link (new players, 21+ or 18+ where allowed, terms apply). Third-party reviews report conflicting packages, 200% up to $4,000 or 250% up to $2,500 with 35 spins, with 30x (bonus + deposit) on slots, 60x on blackjack and video poker, a max cashout of 10 times the deposit and a $30 card minimum. The terms shown at sign-up apply.
Slot Madness Casino: $2,500 Welcome Bonus + 50 Free Spins, via our link (new players, 21+ or 18+ where allowed, terms apply). Third-party reviews report a $30 minimum, 30x (bonus + deposit) on slots and no max cashout.
Planet 7 Casino: $2,750 Welcome Bonus + 45 Free Spins, via our link (new players, 21+ or 18+ where allowed, terms apply). Third-party reviews report 30x (bonus + deposit) on slots and a $1,000 max cashout.
All three bonuses are built for slots; table games are often excluded or weighted lower. For support at any time, call or text 1-800-MY-RESET (1-800-697-3738).
Ad21+ (18+ where allowed). Ranked by us in a commercial order; we earn commission from these links. Advertiser disclosure
Royal Ace is the subject of this page; Slot Madness and Planet 7 are reported in the same ownership group. All are offshore and not licensed by any US state.
Royal Ace Casino#6 on our listSlots and specialty games
Published terms (reported): Third-party reviews disagree on the package (200% up to $4,000, or 250% up to $2,500 + 35 spins); the casino site could not be checked directly. Eligible games: Slots and specialty games (reported).
Who runs it: License not shown; third parties report Costa Rica or none. Regulator notes: Third parties report it does not accept Ohio players.
21+ (18+ where allowed). New players. Min deposit $30 (reported). Wagering 30x deposit + bonus on slots (reported). Max cashout: 10x deposit (reported). Withdrawal cap $2,500 / week (reported). Terms source: reported. Terms apply. Offer checked October 28, 2026.
Published terms (reported): Third-party reviews report a 275% match up to $2,750 with code MAD275; the casino site could not be checked directly. Eligible games: Slots and keno (reported).
Who runs it: License not shown; third parties report Anjouan, Costa Rica or none. Regulator notes: Named in a Michigan Gaming Control Board cease-and-desist release, August 14, 2025.
21+ (18+ where allowed). New players. Min deposit $30 (reported). Wagering 30x deposit + bonus (reported). Max cashout: None (reported). Withdrawal cap $2,500 / week (reported). Terms source: reported. Terms apply. Offer checked October 28, 2026.
Planet 7 Casino#5 on our listRealTime Gaming slots
Published terms (reported): Third-party reviews report a 200% match with code WELCOME200; the casino site could not be checked directly. Eligible games: Slots (reported).
Who runs it: License not shown; third parties report Costa Rica or none. Regulator notes: Named in a Michigan Gaming Control Board cease-and-desist release, April 9, 2025.
21+ (18+ where allowed). New players. Min deposit $30 (reported). Wagering 30x deposit + bonus (reported). Max cashout: $1,000 (reported). Withdrawal cap $2,500 / week (reported). Terms source: reported. Terms apply. Offer checked October 28, 2026.
These casinos are offshore operators. They are not licensed or regulated by any US state, and state consumer protections do not apply. Check the law in your state before you play. Terms marked “reported” come from third-party reviews; the terms shown at sign-up apply.
21+ (18+ where allowed). Every casino game has a built-in house edge, so over time you should expect to lose what you stake. Set a budget before you play and stop when it’s gone: responsible gambling tools and free help. Gambling problem? Call or text 1-800-MY-RESET (1-800-697-3738).
Frequently asked questions
Who is the parent company of Royal Ace Casino?
No parent company is confirmed. Reviewers most often name Ace Revenue Group, while AskGamblers names Emoney Processing Ltd with Crystal Palace Group as marketer and Casino Guru names Primrose Media Limited. LatestCasinoBonuses adds that the brand was sold to Virtual Casino Group and later sold again. Royal Ace itself names no operator on record. Our Royal Ace review covers its bonuses, banking and support.
Is Royal Ace owned by the same company as Planet 7?
Reviewers put them in the same group, but it isn’t confirmed. LatestCasinoBonuses lists Ace Revenue Group as the owner of both, and a player forum thread treats Royal Ace, Planet 7, Silver Oak and Slot Madness as sister brands. AskGamblers, though, names BTK Ltd Casinos for Planet 7 and Emoney Processing Ltd for Royal Ace. Our Planet 7 vs Royal Ace page compares the two.
Does Primrose Media own Royal Ace?
One review site, Casino Guru, says so, but no other source agrees and Royal Ace doesn’t confirm it. Primrose Media Limited is confirmed only as the operator of Silver Oak, Raging Bull Slots and CoolCat Casino, whose own terms name it. Other reviewers name Ace Revenue Group or Emoney Processing Ltd for Royal Ace. Treat the Primrose link as one reviewer’s claim. Read who owns Silver Oak Casino for the confirmed Primrose details.
What license does Royal Ace Casino have?
Royal Ace has no license you can verify. AskGamblers lists a Costa Rica gambling license with no number, while Casino Guru and LatestCasinoBonuses list no license at all. No license number has been published. A Costa Rica claim with no number gives US players nothing to check, and it is not a US license. Our Costa Rica casino license page explains the gap.
Has Michigan sent Royal Ace a cease-and-desist letter?
Royal Ace is not named in the three Michigan Gaming Control Board releases that named its sister brands, dated April 9, 2025, August 14, 2025 and October 8, 2026. That is not an approval: Michigan treats unlicensed online casinos as illegal, and Royal Ace holds no Michigan license. Its siblings Silver Oak, Planet 7 and Slot Madness were all named. Our Michigan online casinos page explains the licensed options there.
Is Royal Ace Casino legit when its owner is unclear?
Royal Ace has run since 2009 and AskGamblers says players are eventually paid, but the evidence is mixed. Its owner and license are unconfirmed, LatestCasinoBonuses gives a warning for slow payments, and CasinoListings blacklists it. Weigh those reports, and the $2,500 weekly cap, before you deposit. Our is Royal Ace legit answer and our Royal Ace legit check cover it in depth.
Why do review sites name different owners for Royal Ace?
The most likely reason is that the brand changed hands. LatestCasinoBonuses reports a sale to Virtual Casino Group and a later resale, and reviewers written at different times may have recorded different companies, or a marketing firm rather than the license holder. Without a name on the casino’s own site, no one can settle it. Our guide on reading a casino review shows how to weigh dated sources.
Does Royal Ace accept players from every state?
No, and it doesn’t publish a full restricted-state list. Casino Guru reports that Royal Ace does not accept players from Ohio, and LatestCasinoBonuses says the welcome bonus isn’t available in Ontario and Alberta in Canada. Beyond the casino’s own rules, your state’s law decides whether offshore play is allowed. Check our states hub for your state before you sign up.
Where is Royal Ace Casino based?
Royal Ace Casino publishes no company address, so its base can’t be confirmed. LatestCasinoBonuses reports that the brand started out in Costa Rica and that its operations later moved to Eastern Europe after it was sold, but it gives no city, date or company record. AskGamblers lists a Costa Rica gambling license with no number. None of that gives US players a regulator or a court address to write to. Our Royal Ace review and our page on the Costa Rica casino license explain what that means in practice.
Is Royal Ace Casino owned by the same company as Slot Madness?
Possibly, but no source the two casinos publish confirms it. LatestCasinoBonuses names Ace Revenue Group for both, and Casino Guru names Primrose Media Limited for both. AskGamblers disagrees, listing Emoney Processing Ltd for Royal Ace and EH Gaming Ventures Inc for Slot Madness. The two also share RealTime Gaming software, a reported $2,500 weekly cap and a $30 card minimum. See who owns Slot Madness for the other side of the comparison.
What software does Royal Ace Casino’s owner use?
Royal Ace runs RealTime Gaming slots, with SpinLogic Gaming also listed by Casino Guru. LatestCasinoBonuses counts 356 slots and names Cash Bandits 2, Cash Bandits 3 and Paydirt! among them, and it reports no live dealer games. The software supplier is a separate company from the casino operator, so the RTG name tells you nothing about who holds your balance. Our RealTime Gaming profile covers the studio, and the Royal Ace slots page covers the lobby.
How do I complain about Royal Ace Casino if the owner is unknown?
Start with the casino’s own support, because there is no confirmed operator or US regulator to escalate to. Reviewers list help@royalacecasino.com and documents@royalacecasino.com, plus a phone line, 1-866-354-9315, reported by AskGamblers. Keep every reply in writing. If support stalls, third-party complaint services are the usual next step: AskGamblers lists 378 Royal Ace complaints, 345 of them resolved. Our guide on how to file a casino complaint walks through the order to follow.
What happens to my Royal Ace balance if the casino is sold again?
Nothing published protects it, so the answer depends on whoever runs the brand next. LatestCasinoBonuses reports that Royal Ace has already changed hands at least twice, and no US state backs balances at offshore casinos. The casino’s own terms set the rules, not a regulator. The practical step is not to leave large sums sitting in the account: withdraw as you go, within the reported $2,500 weekly cap. Our page on what happens if a casino closes covers the wider risk.
When did Royal Ace Casino launch?
Royal Ace Casino launched in 2009, according to AskGamblers, Casino Guru and LatestCasinoBonuses, which all agree on the year. An unofficial mirror site gives 2008, but it names no operator or license and isn’t a reliable record. Seventeen years online shows the brand has lasted, though not who has run it in that time, since LatestCasinoBonuses reports at least two sales. Our Royal Ace legit check weighs its track record against the complaint history.
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